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Micro-Credential Program

The Working with Older Adults Micro-Credential Program is a separate learning option from the Working with Older Adults course that gives you the benefit of being able to choose the topic areas from the course that will best enhance and supplement your existing expertise and knowledge.

Enroll in one or more of the six certificate courses in the Working with Older Adults Micro-Credential Program based on your unique interests and needs, and receive a Certificate of Achievement for acquiring new, practical knowledge in each certificate course.

The six certificate courses are the same content as the Working with Older Adults course. Real-life examples, hands-on tips and numerous resources help you apply the knowledge and insight from each certificate course in your daily interactions with older adults to take relationships and professional practices to new levels of quality and effectiveness. Click here to see what's included

The Working with Older Adults Micro-Credential Program is also separate from the Certified Senior Advisors (CSA)® Certification Program, which is dual-accredited by the American National Standards Institute (ANSI) and the National Commission for Certifying Agencies (NCCA).

If you are enrolled in one or more of the certificate courses in the micro-credential program, you may apply for the CSA certification exam at any time. However, the certificate courses cannot be credited in any manner to enrollment in the Working with Older Adults course.

Working with Older Adults Certificates
Micro-Credential Program - $195

Part 1: The Journey of Aging

The Journey of Aging
• Aging and Society
• The Experience of Aging
• Family and Social Support among Older Adults
• Best Practices in Communicating with Older Persons

Register for Micro-Credential in the Journey of Aging

Course Description: Discover the facts behind myths and stereotypes of aging, society’s view of aging, how to prevent ageism in your communications and what to do if you suspect elder abuse.
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Individuals experience aging differently, but at the same time, many older adults share things in common, including certain attitudes and fears, and how they find support and connection through their families and in their communities.

Relationships are a crucial aspect of adapting to aging. Communication is key to relationships but is complicated by physical and cognitive changes of aging; some older adults feel they disappear from view as they age. This course provides you with evidence-based best practices for communicating with older adults from The Gerontological Society of America.

Use the practical knowledge and tips in this course in your professional communications and environment to enhance your ability to effectively identify and serve your client’s best interests.

  • Chapter 1: Aging and Society
  • Chapter 2: The Experience of Aging
  • Chapter 3: Family and Social Support among Older Adults
  • Chapter 4: Best Practices in Communicating with Older Persons

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Part 2: Health Transitions as People Grow Older

Health Transitions as People Grow Older
• Physical Changes of Aging
• Chronic Conditions among Older Adults
• Cognitive Changes of Aging
• Mental and Emotional Health in Later Years
• Healthy and Creative Living in Aging

Register for Micro-Credential in Health Transitions as People Grow Older

Course Description: Increasingly, older adults insist on experiencing aging as a positive stage in life. Proper nutrition, exercise, activities to express creativity and keep the mind healthy, and spiritual wellness are at the heart of successful aging. In this course, you learn about physical and mental health during aging, from normal physical and cognitive changes to chronic illness and dementia.
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Cognitive impairment is one of the most feared possibilities associated with aging. Signs and symptoms of dementia can be confused with depression and grief. Recognize important differences between normal cognitive changes and dementia, and differences among dementia, depression, and grief.

Grieving occurs when people experience a major loss such as the death of a loved one, a career change or relocation. Contemporary views of grieving shed light on what is healthy and natural for people who have experienced a major loss.

This course gives you an invaluable context for working with your older clients. Your increased awareness and understanding of the physical, cognitive and psychological aspects of aging enables you to be more effective in many ways, including the ability to recognize when your clients need more assistance and to refer them to other qualified professionals.

  • Chapter 5: Physical Changes of Aging
  • Chapter 6: Chronic Conditions among Older Adults
  • Chapter 7: Cognitive Changes of Aging
  • Chapter 8: Mental and Emotional Health in Later Years
  • Chapter 9: Healthy and Creative Living in Aging

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Part 3: Quality-of-Life Choices for Older Adults

Quality-of-Life Choices for Older Adults
• Housing and Services for Aging Needs
• Caregiving in Families
• Advance Care Planning and Directives
• Hospice and Palliative Care
• End-of-Life Choices and Ethics

Register for Micro-Credential in Quality-of-Life Choices for Older Adults

Course Description: Many older adults live independently in their own homes, thanks in part to a large and dynamic network of housing options and long-term services and supports that include transportation, meals, home care and home health care.
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Although paid caregiving services are available, family members are often the caregivers for their aging parents and other relatives. Informal family caregivers play a huge and growing role in older adults’ later years, and their needs are a growing issue and concern. Family caregivers account for billions of dollars each year in informal caregiving, often at the expense of their own needs.

With the knowledge from this course, you can guide your older clients to housing and resources that enable them to live independently for as long as possible, and provide clients who are caregivers what they need most -- information and support.

From caregiving to advance care directives and end-of-life care, this course covers the entire range of end-of-life choices, including ethical aspects of end-of-life health care decisions. Professionals need to know about the ethics of end-of-life choices because they are of concern to almost every older adult and his or her family.

  • Chapter 10: Housing and Services for Aging Needs
  • Chapter 11: Caregiving in Families
  • Chapter 12: Advance Care Planning and Directives
  • Chapter 13: Hospice and Palliative Care
  • Chapter 14: End-of-Life Choices and Ethics

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Part 4: Financial & Estate Planning for Age 65 and Older

Financial & Estate Planning for Age 65 and Older
• Financial Planning for Retirement
• Main Sources of Retirement Income
• Basics of Investing for Age 65 and Older
• Federal Income Taxes and Older Adults
• Essentials of Estate Planning

Register for Micro-Credential in Financial & Estate Planning for Age 65 and Older

Course Description: Financial resources affect quality of life in later years, including choices for housing, health care, and long-term care. The knowledge from this course enables you to generally discuss key financial planning topics and to raise important questions that your clients should consider about their financial health.
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Recognize when you should refer your clients to tax, financial, legal and other experts for an integrated, more effective approach to making the best use of their accumulated resources.

Estate plans should be done to cover the possibility of mental incapacity and to help ensure timely and proper distribution of any amount of assets after death, large or small. Use the guidelines in this course to help your clients prevent or reduce fairness issues among their heirs, and introduce your clients to ethical wills, also called legacy letters, as a way to pass on their values, learning, and other intangibles during their lives or after death.

  • Chapter 15: Financial Planning for Retirement
  • Chapter 16: Main Sources of Retirement Income
  • Chapter 17: Basics of Investing for Age 65 and Older
  • Chapter 18: Federal Income Taxes and Older Adults
  • Chapter 18: Essentials of Estate Planning

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Part 5: Federal & State Programs for Retirement & Health Care

Federal & State Programs for Retirement & Health Care
• Medicare
• Medicaid and Older Adults
• Social Security and SSI
• Veterans Benefits

Register for Micro-Credential in Federal & State Programs for Retirement & Health Care

Course Description: Medicare, Medicaid, Social Security and SSI, and veterans benefits are crucial financial resources that can provide older adults with more freedom of choice about their quality of life in later years.
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Older adults might not know about all the government benefits available to them. You can be of immeasurable help to your clients by informing and educating them about these programs. Share the resources in this course with your clients and connect them with program experts who can help your clients identify benefits, determine their eligibility, apply for and then manage their benefits once they are receiving them.

  • Chapter 19: Medicare
  • Chapter 20: Medicaid and Older Adults
  • Chapter 21: Social Security and SSI
  • Chapter 22: Veterans Benefits

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Part 6: Essential Ethics for Working with Older Adults

Essential Ethics for Working with Older Adults
• Practical, Everyday Ethics in Serving Older Adults
• Protecting Older Adults from Financial Exploitation
• Finding Qualified Professional Resources

Register for Micro-Credential in Essential Ethics for Working with Older Adults

Course Description: Gain new insight and practical ways to apply ethical principles in your everyday interactions with older clients. Topics include what to do if you suspect a client is showing possible signs of cognitive impairment, how to reduce the power differential between you and your clients, and how to proactively manage the effects of magical thinking by your clients on your professional relationship.
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One of today’s most critical issues is financial exploitation of older adults. There are psychological reasons behind financial abuse; recognize warning signs and symptoms of financial abuse so you can help protect your clients from becoming victims or connect them with those who can help if they have already been victimized.

Serving clients with an integrated approach – health, social and financial -- is essential to ethical conduct and requires you to have a bank of trusted professionals who display the highest levels of competence and integrity.

One of the most confusing things to many people is the ever-increasing number of professional credentials, and in particular, understanding the difference between a certification and a certificate. Learn the differences among certifications, certificates, licenses and degrees, and what accreditation means. With this knowledge, you can have increased confidence in the referrals you give your clients and in building your own professional network.

  • Chapter 23: Practical, Everyday Ethics in Serving Older Adults
  • Chapter 24: Protecting Older Adults from Financial Exploitation
  • Chapter 25: Finding Qualified Professional Resources

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What's Included

The Working with Older Adults Micro-Credential Program comes with the following items included:

  • • The Working with Older Adults Textbook section which corresponds with your course selection

  • • Access to our online learning portal

  • • Chapter Webinars

  • • Comprehensive Online Quiz

  • • Personalized Certificate Upon Completion

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