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Jennifer Crowley RN CLCP CADDCT CDP

2019 CSA Conference


Jennifer Crowley RN CLCP CADDCT CDP

Eagleview West Life Care Planning



Assisting Clients to Focus on Their Future Self: Tips for Success and Overcoming Barriers

Aging demographics will be reviewed along with rationale to support the need for engagement with our adult populations to focus on their long-term aging life plan. A review of long term care basics will be completed, drawing the participant into the situation of several case studies to help expand their knowledge and beliefs of what long-term care encompasses. Limited discussion will review issues related to determining  the probability of, or need for,  long-term care (brief review of the article this speaker published in 2018:  Crowley, J. 2018. Predicting long-term care: Determinants of probability. Journal of Life Care Planning, International Association of Rehabilitation Professionals. 16(3), 29-33.)  The middle content will be a review of the 7 step approach, teaching the participants how to get started. There will be referencing of tools and resources available to assist in their work flow and broaden their assessment skills.  Lastly, inherent challenges will be expanded on with strategies for success reviewed, followed by a question and answer session. 

Learning Objectives

  • Participants will understand the reason for promoting early engagement and decision-making
  • Participants will review inherent challenges and strategies for success in overcoming barriers
  • Participants will learn a simple 7-Step approach for engaging in often difficult and crucial conversations for assisting their clients with informed, guided decision-making

About Jennifer

Eagleview West was founded in 2006 by Jennifer Crowley. Eagleview West is a leading care management & consulting company providing services to insurance companies, private clients and government entities. Eagleview West specializes in long-term care planning & coordination. Areas of expertise include worker's compensation, catastrophic illness, disability, and geriatrics.

Jennifer’s experience includes over 20 years of work as a Registered Nurse and she currently holds international certification in Life Care Planning and is a Medicare Set-Aside certified consultant. Jennifer is a long-term care planning expert, having testified in numerous catastrophic injury cases to help all parties understand the long-term care needs through life expectancy.

Jennifer has been a service consultant to the long-term care insurance industry since 2002. She performs comprehensive assessments to determine cognitive and functional abilities, helping to understand the best plan of care for her clients with the most cost-efficient, quality solutions. Eagleview West’s Senior Care Services includes assistance with transitions due to health, long-term care planning and elder care management.

Jennifer serves her community by holding various positions including: School Board Trustee for the Kila School District #20, Council Member for the Flathead County Agency on Aging, and as participating member of the Northwest Montana Care Transitions Coalition. She is also a member of the state-wide work group dedicated to creating the State Plan for Montana for Alzheimer’s Disease & Related Dementia.

She earned her bachelor’s of science degree from The Ohio State University in 1993. 

Jennifer has called Montana home since 1999 and resides in Kalispell with her husband and three children.  

Referrals can be made on-line at or by calling 752-LTC1 (5821).

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