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CSA Certification Handbook

The Certified Senior Advisor (CSA)® certification program is the leading certification designed to recognize professionals who work often or almost exclusively with seniors by evaluating their ability to:

  • Identify seniors’ needs and issues accurately
  • Understand how seniors’ values and motivations affect their choices
  • Communicate and respond appropriately, effectively, and compassionately to seniors
  • Function as a resource for seniors to turn to for help with their concerns and problems.

Earning the CSA certification requires individuals to pass a rigorous exam and to uphold the highest ethical standards for the benefit and protection of the health and welfare of seniors. The goal of the CSA program is to prepare working professionals to adjust to the rapidly changing age demographic by understanding the multiple processes of aging.

CSA Conference

Join SCSA in Phoenix, Arizona for the 9th Annual CSA Conference! The 2024 Conference will include educational sessions relevant for professionals working with older adults.

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